Landlord ESA denials are frequently illegal under federal law. Here are the concrete steps to resolve landlord disputes quickly.
Most illegal denials happen because property managers confuse legitimate clinician letters with fake online certificates or misunderstand their obligations under the federal Fair Housing Act.
Provide the landlord with HUD Notice FHEO-2020-01 which confirms that assistance animals are legally protected accommodations.
Direct the landlord to scan the embedded QR code on your PawTails letter to authenticate the doctor's state board license and NPI registry.
If a landlord persists in an unlawful denial or attempts eviction, you can file a free discrimination complaint with HUD's Office of Fair Housing and Equal Opportunity (FHEO).
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